Contact Us
E-MAIL: Click on the name of the person you’d like to contact. We will get back to you as soon as possible!
Administration:
- Kathleen Keenan – Library Director
978-688-9505 ext. 42021 - Lucinda Mazza – Assistant Director
978-688-9505 ext. 42012
Adult, Teen (Young Adult), and Reference Services:
- Marie McAndrew-Taylor – Head of Reference and Young Adult Services
- Reference Services staff
Children’s Services:
- Charlotte Arredondo – Head of Children’s Services
Circulation and Member Services:
- Erin Wolff – Head of Circulation
To contact other staff or departments, please send your question to smlrefservices@northandoverma.gov. Your e-mail will be forwarded to the correct department.
TELEPHONE: you can call the library at 978-688-9505, and connect through our directory to the person or department you’d like to reach.
To reserve a meeting room, please email stevens-meeting-rooms@northandoverma.gov.
- Press 0 (zero) at any time during the message to be connected to a staff member who can help direct the call to the appropriate person or department
- Press 1 (one) for hours and directions
- Press 2 (two) for the main Circulation Desk (renew materials, reserve museum passes)
- Press 3 (three) for the Reference Desk (information, research assistance, requesting materials)
- Press 4 (four) to be connected to the Children’s Room (story times, book requests and other programs for children)
- Press 5 for the Library Administration sub-directory which includes the Director, the Assistant Director, Library Department Heads and other administrative personnel and activities