Contact Us

E-MAIL: Click on the name of the person you’d like to contact. We will get back to you as soon as possible!


Information (Reference) Services:

Children’s Services:

Circulation and Member Services:

The circulation staff provides customer service to our patrons. The Circulation Department is responsible for answering and transferring all calls, checking in, checking out, and reserving materials and museum passes, and issuing library cards.

To contact other staff or departments, please send your question to Your e-mail will be forwarded to the correct department.

TELEPHONE: you can call the library at 978-688-9505, and connect through our directory to the person or department you’d like to reach.

To reserve a meeting room, please email

  • Press 0 (zero) at any time during the message to be connected to a staff member who can help direct the call to the appropriate person or department
  • Press 1 (one) for hours and directions
  • Press 2 (two) for the main Circulation Desk (renew materials, reserve museum passes)
  • Press 3 (three) for the Reference Desk (information, research assistance, requesting materials)
  • Press 4 (four) to be connected to the Children’s Room (story times, book requests and other programs for children)
  • Press 5 for the Library Administration sub-directory which includes the Director, the Assistant Director, Library Department Heads and other administrative personnel and activities