FAQ Regarding Due Dates and Holds

I checked out items prior to the library closure. What happens when they are due?
Due/return dates for all materials (books, dvds, etc) are being extended until after the Library re-opens. Please keep all materials at home until the Library does re-open. Use My Account on the MVLC catalog page to view your records. Email Stevens-Circulation@NorthAndoverMA.gov if you have a specific question about materials. Emails will be answered as time permits.

I had holds and interlibrary loans waiting for me before the library closed, can I come get them?

The library is closed to the public and interlibrary loan service is stopped at this time. All items remain as is (“waiting for pick up”, “in transit”, dates suspended, etc.) until the Library re-opens. Use My Account on the MVLC catalog page to view your records. Email Stevens-Circulation@NorthAndoverMA.govwith specific questions about materials.  Emails will be answered as time permits.

When will you reopen?

The Stevens Memorial Library is closed through May 3rd. Remote library support is available by emailing SmlRefServices@NorthAndoverMA.gov  We encourage you to continue to check our website, Facebook, and Twitter pages for updates.

Can’t find the answer you’re looking for?

Email us at SmlRefServices@NorthAndoverMA.gov

 

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