Stevens Memorial Library

The Stevens Memorial Library has a new phone system. Installed on Thursday, January 28th, the system gives callers an opportunity to connect directly with Departments or staff members without being transferred. The system includes a voice mail system so that callers may leave messages for staff who are on another line or away from their desks.

Directory:

• Press 0 (zero) at any time during the message to be connected to a staff member who can help direct the call to the appropriate person or department
• Press 1 (one) for hours and directions
• Press 2 (two) for the main Circulation Desk (renew materials reserve museum passes)
• Press 3 (three) for the Reference Desk (research assistance or requesting materials)
• Press 4 (four) to be connected to the Children’s Room (story times, book requests and other programs for children)
• Press 5 for the Library Administration sub-directory which includes the Director, the Assistant Director, Library Department Heads and other administrative personnel and activities

What is your Library Worth to you?

The Stevens Memorial Library represents slightly more than 1% of the total municipal budget. To provide services to our entire community, the Library spends less than the cost of one hard cover book per resident. With these funds, we make available the entire public library system (370 libraries, networks and regions) of the state of Massachusetts. This wealth of resources includes books, magazines, newspapers, reference material, online databases, free Internet access, audio-visual collections and an abundance of resources that inform, entertain, and enrich the lives of North Andover residents. For this small investment, our Library provides significant cost savings each time you borrow from our collections, utilize one of our computer resources, or attend one of our programs, just to name a few of our many popular services. Stevens Memorial Library offers North Andover residents the best value for their tax dollars. Visit the Mass Library Association “Values Calculator” to determine how much our Library saves you and your family each visit, each week, or each month of each year.

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